IQ
Izzy Q
1 reviews | Active since Dec 2021
04 Jan 2022, 23:28
Refund
Ever since I complained o 30th December 2021, I spoke to neimi who was said to be a GM. To date no one from cross trainer has ever came back to me. Including the springs mall regional manager who told me I didn't buy from her store and I'm bothering the wrong person. And the refund policy on their website says a different story.
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Cross Trainer's replyOfficial
18 Jan 2022, 11:05Hi Izzy
We apologise for the inconvenience caused, unfortunately we have a no refund policy in store and our instore policy and online policy is not the same, if you purchased online you are able to get a refund but not instore.
We apologise for the inconvenience caused, unfortunately we have a no refund policy in store and our instore policy and online policy is not the same, if you purchased online you are able to get a refund but not instore.
Cross Trainer's reply18 Jan 2022, 11:05
Official
Hi Izzy
We apologise for the inconvenience caused, unfortunately we have a no refund policy in store and our instore policy and online policy is not the same, if you purchased online you are able to get a refund but not instore.
We apologise for the inconvenience caused, unfortunately we have a no refund policy in store and our instore policy and online policy is not the same, if you purchased online you are able to get a refund but not instore.