Poor service at Cross Trainer Northgate

Worst service and total waste of time. As someone that regularly buys gift cards / vouchers for personal / work purposes - I would not advise anyone to attempt buying a voucher at Cross Trainer. I spend just over an hour at Cross Trainer Northgate. I went to buy 6 x R1000 vouchers, half an hour after payment - we managed to get 5 vouchers. 1 voucher miraculously did not print. It took us another half an hour to get the remaining voucher printed. The voucher is written Frame Leisure Trading (not Cross Trainer) & there were no branded Cross Trainer gift voucher envelopes or a Cross Trainer stamp that could be put on the voucher. The staff did not know how to do an invoice that shows our company billing details which I provided, and promised that I will have it the following day as it must be done at head office. & today - 4 days later, I have not received my invoice / call to explain the delay - besides the fact that I gave the staff my business card with a landline / cell number and email address. Verdict - very badly run business.