GM
Gontse M
1 reviews | Active since May 2016
05 Feb 2024, 11:50
Horrible service
I have never experienced such horrible service ey, x-kids is selling poor quality materials and their exchange policy is so horrible as their service, I have sent mails complaining but nothing is happening at all no one is willing to help…
So from my experience with them DO NOT I repeat DO NOT buy from them…. One of the worst retail store ever to buy from
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Replies (1)
Cross Trainer's replyOfficial
05 Feb 2024, 13:35 Good Day Gontse
Thank you for contacting us.
We apologize for the horrible experience you had in X-kids stores, we have escalated your query to management and our buying team to look into this and rectify.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Thank you for contacting us.
We apologize for the horrible experience you had in X-kids stores, we have escalated your query to management and our buying team to look into this and rectify.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Cross Trainer's reply05 Feb 2024, 13:35
Official
Good Day Gontse
Thank you for contacting us.
We apologize for the horrible experience you had in X-kids stores, we have escalated your query to management and our buying team to look into this and rectify.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Thank you for contacting us.
We apologize for the horrible experience you had in X-kids stores, we have escalated your query to management and our buying team to look into this and rectify.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.