SP
Shaheed P

1 reviews | Active since Apr 2021

25 Apr 2022, 12:02

Excellent Customer Service

The Cross Trainer had to cancel an order of mine due to being out of stock of the particular item. However, their customer service team were quick to profusely apologise to me and personally select a wide variety of items similar to my purchase in order to satisfy me. Really great personal touches by The Cross Trainer and specifically Catherine Chamangwana.

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Replies (1)
Cross Trainer
Cross Trainer's reply29 Apr 2022, 16:19
Official
Hi Shaheed 

Thank you for contacting us.

Thank you for the beautiful message, its really a breath of fresh air as we mostly get complaints.. we will definitely pass your message on to the Online department and Catherine.

Kind Regards

The Cross Trainer