GM
Gugu M

1 reviews | Active since Aug 2015

19 Dec 2015, 20:55

Bad service

I laybyed sneakers and sandals for my son a month ago but was unsure of da size as he doesnt live with me.Today i went to fetch da lyebye and my son was with me,I asked dat they open da laybye so i can fit the owner but all da staff cared about was me paying da balance not the fact that i needed to change da shoes.I had to leave the store with wrong sized shoes nd now im stuck with shoes my son cant even wear,what the hell.

0
Replies (1)
Cross Trainer
Cross Trainer's reply02 Jan 2016, 21:37
Official
Hello MmaMohau,

Hi MmaMohau,

Please find our sincere apology for shopping experience you had in the store ,we do accept exchanges as long as the item is still in its original condition and packaging you can visit any of The Cross Trainer stores with a proof of purchase they will gladly assist.

Regards

Joseph Ncube

011:***