LM
Lungiswa M

1 reviews | Active since Jan 2019

22 Jan 2020, 17:18

Bad customer service

Bad customer service Orange Farm Eyethu mall

0
Replies (2)
LM
Lungiswa M's update22 Jan 2020, 17:39
Reviewer Update
22 January 2020
Wednesday
Orange FarmEyethu Mall
I’m so disappointed on there customers service .
I walk in the shop 2 workers where there and the shop was not busy .Not even 1 worker helped me . I looked for a size on my own when I open the box I find ****roaches inside the shoe box ????many of them .
How can I pay for that ?
I looked for another sneaker I asked for the size Pink gave me . As a customer when I’m about to pay the worker did not even greet me because of I complain about ****roaches No .
At the till I gave her my card I was told the sneaker will cost R750 they take cash only because the is no network when I check my phone the was network I went next door the was network .
What a bad customer service I’m so disappointed ☹️
Workers Pink and Ju****
Thank you
Cross Trainer
Cross Trainer's reply22 Jan 2020, 21:01
Official
Thank you for your message
We do apologise for the inconvenience caused to you and we will be investigating this matter further
Did you complete the purchase?