Uncaring, not bothered.

<p>Ordered a folding glass aluminum door from Cross Country Glass & Aluminum. The spec of the door was that it had to have a tint that offers privacy. On the day of installation, the owner Lindani was made aware that the tint was weak and did not offer any privacy - This was whilst they were still offloading the glass panels. He assured us that once installed, it'll all come together as requested. </p> <p> </p> <p>Its almost 3months now since the installation. Lindani had initially promised to come fix the issue. After weeks of chasing after him, empty promises, unanswered calls and emails... I finally logged a complaint with the consumer ombuds. The case is still with the ombudsman. In the last call when I was able to finally get hold of him, Lindani yelled at us and vehemently refused to come fix this door.</p> <p> </p> <p>This has been the worst customer service ever. His company motto reads: 'Wonderful Glass People Who Really Cares'. There's nothing wonderful nor caring about the service he rendered. </p>