NO WARRANTY/INFERIOR PRODUCTS (NON COMPLIANT OF CONSUMER PROTECTION ACT)

I purchased a High End MRF JNR LIMITED EDITION Cricket bat at R3 200.00 for my 11yrs old son on 28th August 2017 and received the bat on 4th September 2017. My 11yrs son is a big cricket enthuasist and was over the moon jumping for joy when he received the bat as it is the AB Devilliers limited edition. His 1st practise session with the bat to our suprise we notice 2 dents on the edge of the bat, I immediately called the supplier whom advised that this is normal as the wood is soft as it was a high end bat and will even out in time. On my sons 2nd practise session another big dent occured on the edge, his cricket coach advised us that this is not normal for a bat of this supposed quality as the Dent was abnormally huge. I returned the bat to the suppliers whom refuse to assist or except any liability, even though The Consumer Protection Act complies them to assist in terms of imp**** warranty , where the Consumer may elect for an Repair, Refund or Replacement. The heartbreaking point of the above is that my 11yrs old son whom was jumping for joy when he received the bat is now stuck with a inferior broken bat.