my reply to your hello peter

Hello p660531,<br> <br> Thank you for your correspondence. <br> <br> Our communication on Wed September 23, 2015 with a follow up Wed September 30, 2015 subsequently followed by an invitation by the General Manager to meet on 5 Jan 2016 which you gracefully declined refers. <br> <br> However, the number of issues raised are addressed and monitored on a regular basis. <br> <br> Your feedback is important as we strive to create a pleasant atmosphere and experience for our shoppers. Therefore, the invitation to meet with the General Manager as a form of a follow up is still open. <br> <br> Regards, <br> Cresta Shopping Centre<br> <br> My reply.<br> I refer to the above reply, no one asked to meet as I explained over the phone that the centre is hot, it is obviously noticeable that you never read my request, as no mention of flies in centre was mentioned in your reply, and moody staff.