SD
Spider D

1 reviews | Active since Jul 2011

24 Dec 2015, 11:26

Family stopped from eating

Bought food from a takeaway in the mall and did shopping. There is no food court where customers can sit and eat, so we found another sitting place near all the food outlets and sat and ate. No mess was made and there did not seem to be anyone else around who wanted a seat.<br> <br> The security insisted we cannot sit there as it is not for eating and stood there until we moved. I asked him to recommend where can we sit and he just stood there. No compassion was shown and an ugly scene almost followed with me getting frustrated at his attitude.<br> <br> I had a 4-year old boy and a 8-month pregnant wife with me that were hungry and needed to eat. If the mall rules are that you can't sit anywhere in the mall and eat food bought in the mall then the mall must specify it. Better yet, do not have stores in your mall where customers can buy food.

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Replies (1)
Cresta Shopping Centre
Cresta Shopping Centre's reply24 Dec 2015, 13:02
Official
Hello Spidraque,

We understand the need for a food court with seating space and so we are currently constructing a food and entertainment court. This will be complete in mid 2016 and will offer space to enjoy your food.

Please can you send us details on the location of this incident as well as the time and date so we can investigate it further as there are benches in the mall for customers and most restaurants do have seating areas. You are welcome to email ***

Looking forward to hearing from you.

Regards

Cresta Shopping Centre