MA
Marelise A
1 reviews | Active since Dec 2024
03 Mar 2026, 10:08
Not professional
I have made a loan of R750, not my first time, and I approved the debit order mandate but I am just not receiving the pay out. How can I pay for something that I didn't receive???? I can't phone them and they don't reply to their emails.
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Replies (1)
CrediWise SA's replyOfficial
07 May 2026, 11:06Hi Marelise Aldeia,
We sincerely apologise for the experience you had with our service. A response was sent on 01 March 2026 explaining the cause of the delay, which has since been resolved.
We appreciate that you have continued making use of our services and value your ongoing support. Please rest assured that we are continuously working to improve our processes and ensure a seamless experience for all our clients.
Kind regards,
CrediWise Team
We sincerely apologise for the experience you had with our service. A response was sent on 01 March 2026 explaining the cause of the delay, which has since been resolved.
We appreciate that you have continued making use of our services and value your ongoing support. Please rest assured that we are continuously working to improve our processes and ensure a seamless experience for all our clients.
Kind regards,
CrediWise Team
CrediWise SA's reply07 May 2026, 11:06
Official
Hi Marelise Aldeia,
We sincerely apologise for the experience you had with our service. A response was sent on 01 March 2026 explaining the cause of the delay, which has since been resolved.
We appreciate that you have continued making use of our services and value your ongoing support. Please rest assured that we are continuously working to improve our processes and ensure a seamless experience for all our clients.
Kind regards,
CrediWise Team
We sincerely apologise for the experience you had with our service. A response was sent on 01 March 2026 explaining the cause of the delay, which has since been resolved.
We appreciate that you have continued making use of our services and value your ongoing support. Please rest assured that we are continuously working to improve our processes and ensure a seamless experience for all our clients.
Kind regards,
CrediWise Team