MP
Mariaan P

1 reviews | Active since Jan 2012

07 Mar 2017, 15:28

Vodacom Account Handover Unjustified/Possible ***** in transfer of account

<p>I was phoned by Creditworx atleast 3 time a day for outstanding money with Vodacom I wasn't aware was outstanding as everything is paid by the user of this account my husband Daniel Jacobus Prins. Plus they didn't even know why they are hounding me for money as they didn't even know how the amount came to that I was handed over for! I requested for a statement from Creditworxs which they organised eventually but now I am still waiting on the account transfer docs.</p> <p> I opened an account for my soon to be X-husband Daniel Jacobus Prins as he was blacklisted with Vodacom and couldn't get an account of his own. He paid the account varying between debit orders and EFT's from his at one stage cheque and later savings account. Last year he went to Vodacom to transfer the account from my name to his which Vodacom gladly assisted with. To my knowledge I also didn't sign the paperwork for this transfer as at the time of transfer we were meant to go to a store together and I didn't sign any transfer docs within that period. So needless to say Vodacom did the transfer the account without me being aware that it has been arranged. I would also think that the account needs to be settled before the transfer goes through on the other person's name. Which obviously didn't happen as Daniel Jacobus Prins got the sms's of the overdue account but neglected to pay it as this was his expense but on my name and what a better way of getting back at his wife.</p> <p>So, this debt needs to be included in his account with Vodacom. Get me the transfer of account documents or I lodge a ***** case against Vodacom.</p> <p>If this issue affects my credit rating in any way I will take it further. This debt is not mine to pay. Please recover it from the rightful owner.</p> <p> </p>

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Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply09 Mar 2017, 13:02
Official

Thank you for raising your frustrations and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Admin Team