RP
Rachelle P

1 reviews | Active since May 2010

29 Jul 2020, 13:30

Useless personnel Netstar and Creditworx

This company together with Netstar is useless. The manager Abeedas together with the consultants that keep on phoning me to pay my account of 100 odd rand get agressive when you explain to them your account was paid. No help you send them the prove they not interested. I resorted to swear and use crude word but they are to uniformed to even realize that you are actually rude to them. They are pathetic and un trained and should not work in any call centre, and the numbers displayed on the emails they send is not working. They should consider closing shop and NETSTAR SHOULD SHAPE UP ALSO. The cancelation department has received my paperwork numerous times before and yet they still have not done anything to make this problem disappear. USELESS.

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Replies (2)
Creditworx (S&V)
Creditworx (S&V)'s reply29 Jul 2020, 15:41
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
RP
Rachelle P's update29 Jul 2020, 17:57
Reviewer Update
How do you know what account no one contacted me after I posted on this platform and I did not give it out on hello Peter so please let me know how you stopped the account. I'm confused.