1 reviews | Active since Aug 2016

17 Oct 2018, 12:03

USELESS CREDIT WORX

I overpaid Credit Worx as well as Netstar. The agent Abeedas has all proof of payments EFT Bank details yet she wants my bank statements - what Kind of company is this. You pay your account - then overpay - and when you want what is owed to you, they are full of s....t Netstar - I ask for Management to call me and get some call centre agent who is rude obnoxious and dim. Mohammed to be exact. Credit Worx, Pay up.

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Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply17 Oct 2018, 14:22
Official

Dear Ms BAPTISTA,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind Regards,

Ghaironessa Mosaval

Customer Care Agent