SV
Simangele V

1 reviews | Active since Jan 2018

23 Jan 2018, 15:56

Unauthorised Debit orders

Creitworx keeps debiting my account even after payment has been completed. I made a six months payment arrangements for accounts handed over from Finchoice. However Creditworx does not stop debiting, they use different reference numbers to evade my banks efforts to stop them.

The last consultant i spoke to today (Layla) indicated that the amount was for their calls and service. I dont recall requesting your service so dont feel like i owe you.

Please email the statement to ********** in order for me to take your company to the Consumer Commission and lay an official complaint.

0
Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply24 Jan 2018, 12:35
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team