NM
Nozipho M

1 reviews | Active since May 2018

24 May 2018, 19:18

Truworths and ackermans Accounts.

I have a problem with my truworths and ackermans account I have already paid-up my accounts..I called creditworx to update my credit profile on the 16th of march 2018 it’s been two months since they told me that they’ll update my profile after 21 days I’ve been calling and calling No help whatsoever..Honestly I’m dissapointed.

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Replies (2)
Creditworx (S&V)
Creditworx (S&V)'s reply01 Jun 2018, 11:08
Official

Thank you for raising your and concerns with us.

We are experiencing technical difficulties with emails. Please bear with us during this time.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply01 Jun 2018, 11:39
Official

Dear Ms Maluleka,

We have sent a request to our clients Truworths and Ackermans to update your credit profile.

Please feel free to contact their offices directly to confirm their progress.

Kind Regards,

Customer Care Team