CH
Charles H

1 reviews | Active since Dec 2018

23 Dec 2018, 21:46

The *********** Creditworx Team!!!

After renting a Car with Avis, one day I discovered I was handed over by them to Creditworx for a oustanding account relating to proposed damage to the Vehicle of which i had never heard a word. I asked Creditworx to supply relevant documentation on numerous times, after being harassed each and every day by a new agent, no documentation ever materialized. After then getting hold of Avis and taking nearly a year to fight over the matter and still getting harrased by your call center, that could not produce one document I stopped taking calls and said all further communication via email. Obviously they didnt do this as they are ***********. To cut a long story short, I resolved the matter with Avis as I was not responsible for the damages and thus the outstanding monies. I never heard from creditworx again for a while, BUT then you surfaced again, oh and finally via email that I was handed over, subsequently I sent you a email saying the matter was resolved and gave a reference number etc, but you dont reply to emails. Again you sent a email with a final demand for payment to which I sent another email and again you dont reply. SO I WOULD LIKE TO TAKE THIS OPPORTUNITY TO WARN CREDITWORX THAT YOUR UNPROFESSIONAL CONDUCT AND BEHAVIOR IS GOING TO LAND YOU IN HOT WATER. You are a bunch of *********** people that do not do your work properly and you are unprofessional in your conduct. I think its time that the ombudsman is made aware of your bullying behaviour and the way you go about trying to ****** money out of people. The sad thing is that 99% of people dont know what their rights are and you take money from them when you shouldnt. You should be ashamed of your pathetic behavior!!!

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Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply27 Dec 2018, 08:24
Official
Dear MR C HAYTER

Our reference number: ***4

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention. 

Regards,
Rafieka Mohamed
Customer Care Team