1 reviews | Active since Oct 2014
Terrible Terrible Terrible
<p>I had 2 Vodacom contracts from Autopage, both these contracts terminated because Autopage closed their doors, I had no choise. In June I received a call from someone from creditworx informing me that my account is in arrears blah blah blah etc. I then got the amount from the lady and paid the outstanding amount qouted by her. I then mailed her the proof of payment just the way she ask me to do. Months past and suddenly i get 3 calls daily from creditworx for overdue amount that is rediculous as i do not have anything with Vodacom at all, I paid up, Autopage close done thats it. Everytime I get a call now i have to explain the entire process to the call centre operator, they then ask me to send the proof and that I do, next day same story send the proof i do, next day same story send the proof i do. It shows send on my mails but it seems they never receive mails that side. I am even sendeing them the mail i send to all the other 100 consultants who called me. The last 2 weeks I even got the fax number and i send all the mails and proof of payment. I cannot continue with this it is rediculous. Every time they ask me to who do I send it I tell thme they give me a new number a new adress again I send same result. What more do you want me to do. I would now like you to listed to all the recordings of my calls, apparently they are recorded, then you decide if this is fair treatment. Please help me to help you put this to bed, it cannot continue.</p>
Good day Mr van Graan,
This complaint has been escalated to the relevant department.
The matters has been placed on hold pending resolution of your query.
Regards,
Admin Team
Good day Mr van Graan,
This complaint has been escalated to the relevant department.
The matters has been placed on hold pending resolution of your query.
Regards,
Admin Team
