TN
Thato N

1 reviews | Active since May 2015

18 Feb 2023, 20:24

********

I had accounts with smart advance(746153) and finchoice(749739) and Nimble bought them, The accounts prescribed but Nimble **** and reported *****ulant payment profile on credit bureaus as the want to collect prescribed debt. I lodged a dispute with credit bureaus but the responded with.a letter without proof while i have proof and credit bureaus ruled in their favour. I escalated the matter to credit ombud. Awaiting feedback. Dont fall into a trap of nimble making u pay prescribed debt and look out for their false reporting. Remove those accounts as they are prescribed. I have all my bank statements to prove. Creditworx is Nimble group

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Replies (7)
Creditworx (S&V)
Creditworx (S&V)'s reply21 Feb 2023, 13:11
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


TN
Thato N's update22 Feb 2023, 11:38
Reviewer Update
Can you please remove prescribed nimble group account number 746153 on my profile. The account was not last paid as u indicated on my credit profile. Please stop telling me about not being able to do it manually. The same way you listed it, u must remove it the same way. I am not happy with your feedback.
Creditworx (S&V)
Creditworx (S&V)'s reply23 Feb 2023, 10:38
Official
Good day

Kindly note all feedback was provided to your email address linked to your Hello Peter complaint.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
TN
Thato N's update23 Feb 2023, 10:43
Reviewer Update
Feedback you gave me doesnt remove the account on my credit profile. Please send an a letter to transunion, experian and other credit bureaus.
TN
Thato N's update23 Feb 2023, 10:44
Reviewer Update
The same way u sent a letter lying that the account didnt prescribe
TN
Thato N's update23 Feb 2023, 12:40
Reviewer Update
Good day Our *** Please note we are unable to update prescribed matters to the bureaus To avoid further delay, you can submit your disputes personally by sending an email regarding the nature of your dispute to the respective Bureau’s at the following email addresses: ********* Kind Regards Ghaironessa Mosaval

This ***** company doesnt want to remove the account of my credit profile. I did log a dispute 2 times already and they kept lying to credit bureaus saying the account did no prescribe. I have a copy of that letter but i cant upload it. Send a letter again telling them my prescription claim is valid
Creditworx (S&V)
Creditworx (S&V)'s reply24 Feb 2023, 12:35
Official
Good day

Please note all feedback will be provided to your email address

Kind Regards

Ghaironessa Mosaval
Customer Care Team