pM
phillip M
1 reviews | Active since Jun 2015
02 Jul 2015, 15:13
Respond on mails and calls
Two week ago I reported complain against Creditworx on Hellopeter for not providing me with the settlement letter when I wanted to pay, 2 hours after reporting I got my letter and amount to be paid, after paying I requested a paid up letter and Geraldine read the email but she did not respond, even today I have not received any any response on my mails and a paid up letter has not been provided, Creditworx prolongs removing people on ITC and creating bad profile on us intentionally.
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Creditworx (S&V)'s replyOfficial
02 Jul 2015, 15:27Hello phistos2040,
Thank for contacting us.
Payment on this matter was only received on 01/07/2015.
A paid up letter can only be issued once our client issues instruction for it. As we are dependent on their feedback, it can delay the sending thereof.
We will contact you to discuss the matter further.
Regards
Admin Team
***
Thank for contacting us.
Payment on this matter was only received on 01/07/2015.
A paid up letter can only be issued once our client issues instruction for it. As we are dependent on their feedback, it can delay the sending thereof.
We will contact you to discuss the matter further.
Regards
Admin Team
***
Creditworx (S&V)'s reply02 Jul 2015, 15:27
Official
Hello phistos2040,
Thank for contacting us.
Payment on this matter was only received on 01/07/2015.
A paid up letter can only be issued once our client issues instruction for it. As we are dependent on their feedback, it can delay the sending thereof.
We will contact you to discuss the matter further.
Regards
Admin Team
***
Thank for contacting us.
Payment on this matter was only received on 01/07/2015.
A paid up letter can only be issued once our client issues instruction for it. As we are dependent on their feedback, it can delay the sending thereof.
We will contact you to discuss the matter further.
Regards
Admin Team
***