SD
Stephen D
1 reviews | Active since May 2020
08 Oct 2021, 13:03
Problem with Creditworx account
Good Day
I had a Netstar account that was handed over to Creditworx. There was an outstanding fee balance. My account is closed now without any notification What happens to the fee balance??
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Replies (2)0
Replies (2)
Creditworx (S&V)'s replyOfficial
08 Oct 2021, 13:55Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Creditworx (S&V)'s reply08 Oct 2021, 13:55
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
SD
Stephen D's updateReviewer Update
13 Oct 2021, 22:50How long will it take for the payment I made to Cwx to reflect at Netstar? I cant believe this got cancelled even though I had an active payment arrangement!
SD
Stephen D's update13 Oct 2021, 22:50
Reviewer Update
How long will it take for the payment I made to Cwx to reflect at Netstar? I cant believe this got cancelled even though I had an active payment arrangement!