PK
Portia K

1 reviews | Active since Dec 2021

24 Feb 2023, 16:33

Poor service from Creditwox and Altech

I'm so disappointed with the service I have been receiving at creditworx and Altech, The poor service am receiving is a total disrespect, is because am black a Nd a women, Your consultants just hung up there phone on client's ear when ever they feel without helping clients.

I was told last I would receive a settlement letter five months later still nothing.

I have made a settlement of R1520 last year November 2022, till today I haven't received a settlement letter, the only thing am receiving is threatening sms, email and calls that are causing anxiety.

0
Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply28 Feb 2023, 10:35
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team