No success dealing with their staff (USELESS)

<p>In February i got an sms saying i qualify for 60% discount but the account must be settled on the 28th. I called and confirmed but the consultant tells me yes but the account must be settled on the 27th.</p> <p> </p> <p>I explained i only get paid on the 28th so the funds will be paid on the 28th. He then said I can pay it but it won't fall within the agreed term yet the sms says the 28th. On the 1st of March I get a call asking me why i didn't pay on the 28th, I explained to the consultant that the gentleman said the settlement it won't be excepted because it would be made on the 28th.</p> <p>Now , everyday I receive a call from the call centre harassing me to settle the full amount after their staff gave me incorrect information because I could have settled on the 28th Feb.</p> <p> </p> <p>Today I get a call again and the consultant says she wants to sort this out. After speaking to her Manager, she says to me that I can settle the account with the amount I was suppose to settle in February. I asked her for a confirmation email so I can make payment, she says she will send an sms with the amount. Now I got the sms with double the amount.</p> <p>I have sent an email to Nimblegroup and Creditworx to try and sort this out as they need to take responsibility for their staff even if the staff has left.</p> <p> </p> <p>Let's see if we will get this resolved before the end of 2017.</p> <p> </p>