MM
Matshidiso M
1 reviews | Active since Oct 2011
29 Jun 2021, 16:14
Netstar Contract I have no knowledge of
Over the last two to three months, I have been enduring harassing phone calls from very rude CreditWorx consultants. I keep insisting I have never had an account with Netstar, but keep getting calls daily.
I have asked for details of this "account", i.e. The fitment date, who the Installer was, etc. None of this info has been provided to date. All I was given is a possible year on which this Account was activated, 2017. I had never been contacted by anyone from Netstar in these 4 years!
I have NEVER had a Netstar Account! Could I please get an understanding of what this is all about, and why I'm getting harassed about something that's 4 years old?
Helpful (0)
Replies (3)0
Replies (3)
Creditworx (S&V)'s replyOfficial
30 Jun 2021, 10:32Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Creditworx (S&V)'s reply30 Jun 2021, 10:32
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
MM
Matshidiso M's updateReviewer Update
08 Dec 2021, 10:57Good day,
The calls regarding this Netstar account had stopped, but have recently started again. This despite having gotten communication that the “account” was closed, quote from the email: “We can confirm that the account was closed and no further communication will be received from us regarding this account.”
Please assist.
The calls regarding this Netstar account had stopped, but have recently started again. This despite having gotten communication that the “account” was closed, quote from the email: “We can confirm that the account was closed and no further communication will be received from us regarding this account.”
Please assist.
MM
Matshidiso M's update08 Dec 2021, 10:57
Reviewer Update
Good day,
The calls regarding this Netstar account had stopped, but have recently started again. This despite having gotten communication that the “account” was closed, quote from the email: “We can confirm that the account was closed and no further communication will be received from us regarding this account.”
Please assist.
The calls regarding this Netstar account had stopped, but have recently started again. This despite having gotten communication that the “account” was closed, quote from the email: “We can confirm that the account was closed and no further communication will be received from us regarding this account.”
Please assist.
Creditworx (S&V)'s replyOfficial
09 Dec 2021, 15:30Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Creditworx (S&V)'s reply09 Dec 2021, 15:30
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team