Kept on Hold for over 30 mins
Hi;
I am trying desperately to get hold of a consultant regarding my account. I have spent over 30 mins on calls holding listening to your horrid music.
Can someone please contact me.
It's actually ridiculous how long you have to wait.
Natasha
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Replies (1)
Creditworx (S&V)'s replyOfficial
16 Nov 2018, 07:30Good day Tasha Quinn
Thank you for raising your concerns with us regarding this matter.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your concerns with us regarding this matter.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Creditworx (S&V)'s reply16 Nov 2018, 07:30
Official
Good day Tasha Quinn
Thank you for raising your concerns with us regarding this matter.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your concerns with us regarding this matter.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team