1 reviews | Active since Apr 2012
******* calls on Prescribed Debt
My name is Diane Levey I keep receiving calls from CreditWorx in relation to an ADT Account. This account was paid up and de-activated by ADT in 2014! I have not acknowledged the debt in the past 3 consecutive years, either in writing or verbally, not made any payment towards the outstanding amount, nor have I promised to pay. No summons has been issued within the last 3 years. I have sent numerous communication to ADT regarding this with no response, I have requested call centre to update their records with no response. They are in contravention of the NCA sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription act 68 of 1969 Debt therefore prescribed and I'm not legally bound to repay such. I request this matter be closed immediately with no further calls. Any negative information will is to be removed from my credit record. Should I receive any calls I will lay a complaint with the relative parties.
Please respond asap that the above has actioned.
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
