MM
Malebogo M
1 reviews | Active since Jan 2021
06 Jan 2021, 16:01
HORRIFIC CUSTOMER EXPERIENCE
Unprofessional contact center agents speaking providing inconsistent resolutions regarding my paid up account, they also denied me an opportunity to speak to their manager - One of rude agent's name is Nozuko (email; ***)
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Replies (1)
Creditworx (S&V)'s replyOfficial
07 Jan 2021, 08:57Good day
Please note we are unable to locate the specific matter you are referring too.
Kindly provide one of the below in order for us to assist.
Id number
Account Reference
Telephone number calls received from our center
You may respond directly to us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Please note we are unable to locate the specific matter you are referring too.
Kindly provide one of the below in order for us to assist.
Id number
Account Reference
Telephone number calls received from our center
You may respond directly to us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Creditworx (S&V)'s reply07 Jan 2021, 08:57
Official
Good day
Please note we are unable to locate the specific matter you are referring too.
Kindly provide one of the below in order for us to assist.
Id number
Account Reference
Telephone number calls received from our center
You may respond directly to us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Please note we are unable to locate the specific matter you are referring too.
Kindly provide one of the below in order for us to assist.
Id number
Account Reference
Telephone number calls received from our center
You may respond directly to us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team