KM
KGOKGORU M

1 reviews | Active since Aug 2016

27 Feb 2019, 07:51

HARRASMENT FROM CREDITWORX

This company has the WORSE ever collections agents in the world. How the hell in the world do you keep calling a person without putting notes on your ****** syatems or disregard the notes.

Your people keep calling saying i have or had ADT account in arrrears. For the whole ****** year 2018 i have saying i dont have account and never had with ADT and yet they still call. This is really harrasment at the worse level. And i will report this to regulators.

Now in 2019 am getting more than 5 calls every day from 7am to 21pm including weekends from your call centre what the hell is going on here?

I hope someone will respond to this before i report to regulators in 48 hours.

NB: I JUST HOPE PEOPLE DONT USE YOUR SERVICES.

I will only share my info to someone from your company on this platform as your ****** agents seem not keen listening or taking my comments serious.

0
Replies (3)
Creditworx (S&V)
Creditworx (S&V)'s reply27 Feb 2019, 09:26
Official
Good day

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:
Telephone: ***
Email: *** 

Regards, 
Rafieka Mohamed
Customer Care Team

KM
KGOKGORU M's update27 Feb 2019, 11:46
Reviewer Update
And after Rafieka responded i thought the calls would stop. And your call centre still calling me...next move is the regulators and my lawyers. Just stop and refrain from call me period.
Creditworx (S&V)
Creditworx (S&V)'s reply27 Feb 2019, 12:11
Official
 
Dear Matome 

The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention. 

Regards,
Rafieka Mohamed
Customer Care Team