OM
Ottilia M

1 reviews | Active since Oct 2018

16 Oct 2018, 21:24

Harassed by Credit worx agents

I have be harassed by agents through calls, emails and sms's about an account that was paid up in May. I have sent through proof of payment but it doesnt seem to help. I even suggested they liase with Muscle and Fitness but no everytime im called by these rude agents i have to repeat myself over and over again. I get called twice a day every day ayi im sick and tired of this. Someone please assist.

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Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply17 Oct 2018, 09:23
Official

Dear OTTILIA MTAMBO

Our reference number: ***8 and ***8

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Regards,
Rafieka Mohamed
Customer Care Team