Extremely ***********!!!
Worst service!!! My contract with Netstar ended in the beginning of the year. My last payment did not go through and was sent to Creditworx, they sent me payment details and I made the payment via Snapscan as I received insturctions to do this via sms from Creditworx. They have since harassed me, a different person phoning me everyday, me having to explain everything over and over again. Two people have asked me to send details of payment made as they for some reason don't see if on their system and I have not heard back form either one of them. Another amount of R224.40 was debited from my account at the beginning of July and this is not correct as I have cancelled my account in the beginning of the year! My email, and queries never get answered, I'v phoned Netstar and got confirmation that my account is cancelled so why the hell are you still debiting from my account!!!
Altech and Netstar are extremely ***********!!!
Dear Ms HUMAN,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Dear Ms HUMAN,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards
Ghaironessa Mosaval
Customer Care Team