1 reviews | Active since Jul 2017
Disgusting Service
I made payment towards my D.U.T account in 2016 and I am still receiving SMS for non-payment. In 2016 I have been liaising with one of the staff member his name is Nkaiseng Molekwa, he emailed me DUT statement informing me that I was still owing interest towards my account . My account was PAID UP on 26 July 2016. In August 2016 I received a call from one of their consultant – thanking me for PAYING my DUT account . February 2017 – I started receiving non – payment SMS , I was so frustrated, I phoned to enquire and I was told that my account was in order , the error was on their side as they have not updated the system July 2017 AGAIN I started I receiving the non – payment sms and I have been receiving the SMS’s EVERY MONTH I am VERY ANGRY given that now the account was in order in 2016 . Please update your system accordingly and STOP sending me these non – payment SMS’s !!!!!!!!
T.M Gabela DUT acc: 1-52 **********
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
