jJ
jsiebrits J
1 reviews | Active since Jun 2017
12 Mar 2019, 15:53
Creditworx's irritating cold calls
Hopeless concern. I was getting automated calls from Creditworx (which belongs to Nimble) repeatedly, and each time I picked up no-one answered. I called the Creditworx number twice to complain about this, both times I was cut off by the "consultant". I then called the Nimble HO number per the internet and was transferred to...the Creditworx calks centre. Nimble doesn't seem to have a human manning their "HO number". Pathetic.
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Creditworx (S&V)'s replyOfficial
13 Mar 2019, 09:29Dear Mr Jacques Siebrits
Thank you for bringing this matter to our attention.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards ,
Jackie Julie
Customer care
Thank you for bringing this matter to our attention.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards ,
Jackie Julie
Customer care
Creditworx (S&V)'s reply13 Mar 2019, 09:29
Official
Dear Mr Jacques Siebrits
Thank you for bringing this matter to our attention.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards ,
Jackie Julie
Customer care
Thank you for bringing this matter to our attention.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards ,
Jackie Julie
Customer care