1 reviews | Active since Nov 2014
CREDITWORX/NIMBLE GROUP/NORMAN BISSET AND ASSOCIATES - SICK OF THEM!!!
I have been harassed by Creditworx/Nimble Group/Norman Bisset and Associates for years since my account has been handed over to them by Standard Bank. During October 2019 it has been worse. I have received phone calls from them after 7:00 every morning for more that a week and calls during the day as well. Every time it is a different person contacting you, not knowing what was discussed between myself and the other persons I have spoken to. After telling them for days that the account will be settled by 05/11/2019, the calls never stopped. After the account was settled on 05/11/2019 I have emailed the proof of payment to Nimble Collection Services <***> and Rodney Ramosa <***>. Up to date no one bothered to respond to my email. I had to phone Credit Worx to confirm that the proof of payment as well as my payment has been received. I asked when will I receive my Paid up letter and was told they are waiting for Standard Bank to issue the letter. It has now been 2 and a half weeks and I have not receive the letter and still no response on my email of 05/11/2019 as well as the email I have sent on to Nimble Collection Services <*** on 18/11/2019. For years I had to take their harassment, their demands for more money and the moment I have settled the account, they don't bother assisting you. I was also told before settling the account that they had not received payments from me since 2016. I have demanded a statement of my account to see whether my payments was received and that the payments reflect on the statement, which did reflect. How can you tell someone that knowing that you have paid this account every month for years. There is definitely a lot of things that is "fishy" at Creditworx/Nimble Group/Norman Bisset and Associates and it is quite clear that the one person does not know what the other person is doing. I have paid more than double on my Standard Bank Loan since 2012 and demand my Paid Up letter and action from Creditworx. I need the letter to send to my Debt Councilor in order to have the Debt Review cancelled. After I have read all the comments on Hellopeter about this Company it is quite clear that their service stinks, that things there a not above board and that their employees are totally ***********, unprofessional and pathetic. I have endure enough harassment from them to last me a lifetime and are sick and tired of their pathetic service. I demand action and not tomorrow or next week, TODAY! REFERENCE NUMBER: *********B11
Our ref: dll163143
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
kind Regards
Ghaironessa Mosaval
Customer Care Team
Our ref: dll163143
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
kind Regards
Ghaironessa Mosaval
Customer Care Team
