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Penelope M
1 reviews | Active since Jan 2018
20 May 2020, 09:29
Creditworx harassment
The 1 I’m giving is even too generous the agents are rude and calling my mother numbers instead of mine for a Netstar account that was paid last year already, the agent shouted at me saying he will keep calling and hung up... I think I need to find an Ombudsman Or regulatory body for this industry. I refuse to be disrespected like this
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Replies (2)
Creditworx (S&V)'s replyOfficial
20 May 2020, 12:19Good day
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ghaironessa Mosaval
Customer Care Team
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ghaironessa Mosaval
Customer Care Team
Creditworx (S&V)'s reply20 May 2020, 12:19
Official
Good day
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ghaironessa Mosaval
Customer Care Team
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ghaironessa Mosaval
Customer Care Team
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Penelope M's updateReviewer Update
20 May 2020, 12:44Okay so the consultants mistreating and being rude clients is okay, could I kindly request that your company refrain from calling me, I’ll send my PoP to Netstar because this is harassment is unacceptable
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Penelope M's update20 May 2020, 12:44
Reviewer Update
Okay so the consultants mistreating and being rude clients is okay, could I kindly request that your company refrain from calling me, I’ll send my PoP to Netstar because this is harassment is unacceptable