TO
Tienie O
1 reviews | Active since May 2012
14 Jan 2019, 16:16
Creditworx chasing ghosts and harassing me.
Creditworx keep on phoning me relentlessly about outstanding debt of R519.39 to Bonitas Medical Aid. This amount was paid to Bonitas 10 July 2018 and I have zero amount due to Bonitas as confirmed by Bonitas again today. I obtained reference number 140119Q6799AL from Bonitas today, 14 January 2019 confirming zero amount outstanding.
Creditworx insist that they will keep calling me until Bonitas remove me from Creditworx list.
Bonitas insist that I am not on their outstanding list and Creditworx should should pick it up and remove me from their list.
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Replies (1)Creditworx (S&V)'s replyOfficial
15 Jan 2019, 10:57Dear MR MARTHINUS ESAJES OOSTHUIZEN
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Creditworx (S&V)'s reply15 Jan 2019, 10:57
Official
Dear MR MARTHINUS ESAJES OOSTHUIZEN
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
