creditworx and netstar

I am absolutely disgusted at the service received from this company. I am so frustrated to say the least. Netsar after I had cancelled their contract in 2019 and bought a new car decided to get me listed and same greatly affecting my credit score. I tried on numerous occasions to sort the issue out especially with Creditworx and I must say they were actually worse that Netstar.

I had to apply for a bond of security and going back and forth with Altech (Netsar) I decided that I will pay the account.

I attend to payment on the 31st March 2021 and thereafter on the 2nd of April called creditworx requesting that they send me proof of payment and they told i will receive same within 21 days and I was not happy but they told me there is nothing they can do.

today upon calling them they tell me. the agent I spoke too, never captured the request for proof of payment and i must now wait another 21 days.

I am very frustrated and disgusted and very frustrated as this is greatly affecting my work.