SP
Samantha P

1 reviews | Active since Apr 2018

17 Apr 2018, 15:15

CREDITWORX / ALTECH NETSTAR HARASSMENT FOR ACCOUNT NOT EVEN IN MY NAME!

*** (Altech Netsar Account) I have had three phone calls today alone regarding the same matter for an Altech Netstar account that is not even in my name, nor did I ever enter into any agreement with them - I have requested proof from Altech Netstar / Creditworx regarding this account . Creditworx keeps referring me to Altech Netstar and no matter how many times I explain that this is not for me to either of them - I still keep getting the same phone calls over and over since last week . I have sent e-mails to both Credit Worx and Altech Netstar but still no joy. The person from Creditworx just keeps telling me that they will make a note of the file. However this still does not stop them harassing me each and every day more than once a day! How do I get this to STOP!!!!

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Replies (7)
Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:18
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:18
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:18
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:18
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:19
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

Creditworx (S&V)
Creditworx (S&V)'s reply18 Apr 2018, 11:19
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

SP
Samantha P's update23 May 2018, 09:08
Reviewer Update
After my original post, Creditwox was very quick to ensure that I was removed from their data base - however it's now a month later and Creditworx has once again started phoning me for this account - which again I have to advise is NOT MINE!!! Please tell me how to get this fixed as it is really becoming a problem now!