Credit worx you ***** and harass the distressed

Credit worx have a disturbing business model. they harass clients in distress, call them continously and get this charge the client that is already in distress for those calls. Their Call centre agents are arrogant ( I am sure they are trained this way). i have been requesting my matter to be escalated a few times because i was charged an extra amount of R240. i have asked for a breakdown of what I am being charged for and i was told it was for the phone calls. whether you answer or not you get charged R23 everytime they dial you. they call you at least 5 times a day. i have requested at least 4 times now for a manager to call me and a breakdown of the extra amount but i was told i can do nothing about it and i must just pay it. Credit worx you ***** from the distressed