MP
Mark P

1 reviews | Active since Aug 2018

17 Aug 2018, 15:03

Constant Harassment by Creditworx for Netstar Account

I would like to know why Creditworx do not read their emails. I have on numerous occasions sent proof of payment for my Netstar account and the still keep harassing me just about everyday by them to pay the balance. I have told them and sent proof of payment that Netstar used NU debt first then changed to Creditworx and that my first payment was made to NU debt and i have payed almost R 100 more than I should have. I have sent proof of payment to them about 20 times since the beginning of April 2018. My Reference is : EFFO70121. Mark Paterson

0
Replies (1)
Creditworx (S&V)
Creditworx (S&V)'s reply20 Aug 2018, 12:40
Official

Dear Mr PATERSON ,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind Regards

Ghaironessa Mosaval

Customer Care Team