YB
Yolandie B

1 reviews | Active since Feb 2022

23 Jan 2023, 09:58

bad service

Ive made arrangemants on my account, ive paid a settlememt amount ont the 19th on my one account, and 3000 on my other account. Ive send them proof of payment etc but they dont reply

0
Replies (6)
Creditworx (S&V)
Creditworx (S&V)'s reply23 Jan 2023, 14:22
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

YB
Yolandie B's update23 Jan 2023, 14:50
Reviewer Update
Thank so much, please note that my fiance is in ireland. He paid money to me to pay some of his accounts. I have the proof of payments... you wont be able to get hold of him tho
YB
Yolandie B's update24 Jan 2023, 08:25
Reviewer Update
I would just like to thank you, after my message yesterday. You have sorted out my problem real fast.

Creditworx (S&V)
Creditworx (S&V)'s reply24 Jan 2023, 12:45
Official
Good day

Thank you for the positive feedback, much appreciated.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
YB
Yolandie B's update30 Jan 2023, 09:41
Reviewer Update
Okay so i went on to my finchoice now, and the 1 accont that ive settled is still showing there??? (not on creditworx but on finchoice)
Creditworx (S&V)
Creditworx (S&V)'s reply31 Jan 2023, 13:28
Official
Good day,

Kindly note all feedback will be provided to the e-mail address linked to your Hello Peter Complaint.

Kind Regards 

Ghaironessa Mosaval
Customer Care Team