Amount paid incorrect into bank account

<p>On the May 8, 2017 I mistaken transferR10 000 into Creditworx account with reference number ********** 2 but they are playing games with me. No clear direction given to me with regards to my money. The only thing I'm told is that I must wait for 21days before I can get my money. What is confusing we are using the same bank with them. Can someone assist me.</p>