EB
Emma B

1 reviews | Active since Jun 2020

03 Jul 2020, 17:06

MBD wanting to speak to the dead and wrong account holders

MBD Credit Solutions had been harassing me every day now for the past 3 werks via SMS and phone calls (calling from +***). They are Debt Colletors for their v customer Rand West Municipality which is the municipality of Randfontein. They continuously call in connection with a municipality account for my late (DEAD) mother. She passed away 2 years ago, and sold the house nearly 4 years ago. Of course she had to pay the municipality to transfer the account into the new owners' names on a zero balance. Somebody at Randfontein municipality clearly did not do their jobs, and now I am being harassed by MBD for money my late mother does not owe - ironically the municipality owes my late mother nearly R4000. Repeating the same explanation every day just to be ignored by MBS is getting infuriating! How many times must I tell them that I can not put my dead mother on the phone, and that the debt is not my late mother's debt? After about 30 phone calls repeating the same information, I have had it! ***

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Replies (1)
Credit Solutions
Credit Solutions's reply06 Jul 2020, 14:42
Official
Good day Mam, thank you for your review.  Please note we are Maxi and SWU Credit Solutions and not MBD as mentioned.  We are sorry to hear about your incident with them but wish you all the best forward with this.  Adele, Teamleader: Client Services - SWU Credit Solutions