Unhappy and unassisted just want feedback on cancelation.

I have sent a cancellation to the queries dept and Cc2 department at credit rescue to cancel my contract with them. I sent them emails since the 6th Oct to date. I receive no reply emails, tried calling then a lady by the name of Natasha (CPT branch) transfers me to the queries dept and then the line is cut or i call and it rings the entire time. I have made alternate arrangements with my creditors which is much better for me financially and that is why i cancelled credit rescue. It is nearly time for me to get paid and i fear i will be left with no salary because the arrangements i made with creditors and then credit rescue also want to debit. I have not received proper assistance or communication since the day i signed up and to me if they only concerned about signing you up and not worried about your concerns then they are not the right fit for me as a consumer. They are very unhelpful. I am now forced to change my bank account again due to the incompetence and not getting any feedback with regards to my cancelation. And if i read the other reviews you guys won't stop taking from people that is already struggling to survive. Up until yesterday i was told i will be receiving a call from a consultant well it is afternoon already. I would not recommend them to anyone.