They have ****** my Money

What the actual???? I have been paying since April, I will write the first amount off, due to that being their admin fees. I have now paid R19 000 for them to help me and pay my stuff, none of which has been paid to any of my accounts AND now I have been handed over. Thanks for literally **** ALL help! What exactly was the point then?

Then they said it was because they did not have the account details, which is *******.

SORT it out NOW, back pay all my accounts or refund me every last cent, included the first month.