MP
Mishqah P

1 reviews | Active since Mar 2010

27 Oct 2020, 09:09

Incorrect documentation received, canceled but still takes debits

Poorest work ethic. I have canceled the policy asking for my refund last month due to being send documentation I never signed up for. They just took another debit from my account. This is *****. Cancelation requested and approved and yet another debit taken. I want a full refund of two months premiums paid ASAP

0
Replies (5)
Credit-Rescue
Credit-Rescue's reply27 Oct 2020, 11:27
Official
Good Day Mishqah, kindly email your details to *** so that we can sort out your matter. Please note that we aim to assist to the best of our ability and use this platform to only better our services where we can.

kind regards
Credit Rescue Team_
MP
Mishqah P's update27 Oct 2020, 11:31
Reviewer Update
Hi. I cannot see the email. I have emailed to the lady that previously responded when I initially canceled but to date after asking my first debit order to be returned there has been an absolute silence.
Credit-Rescue
Credit-Rescue's reply27 Oct 2020, 11:40
Official
oh i see they block it out, ill get someone in our queries dept to give you a call, 
MP
Mishqah P's update27 Oct 2020, 11:47
Reviewer Update
Please clear the air with the person that is going to call me. I am not interested in this mixed up plans you choose to give people. I want my money back. X2 installments. Hen they call it is to notify me of my refund, not to re sell the product that was canceled 29 September.
MP
Mishqah P's update06 Nov 2020, 11:05
Reviewer Update
To date, nothing has been resolved. I will take it further.