Escalation - Refund back ( member terminated within the 7th day of their contract)

I opened up a contract and within the 7th day i was allowed to cancel it should i am not feeling comfortable, which i cancelled. Registration 14th March and termination email 25 March 2025 and this is within the 7th day as per their contract, but within that 7th day the debit order came off and now that i terminated the contract i am requesting my money back and they refusing to refund me saying first installement is for admin fees, but i cancelled my contract so how can they use my money for admin fees still. Within that 7th day , it was a weekend and on public holiday 21st March which should not be included into the 7th day. No business includes a weekend and a public holiday in any query. I am requested my full refund back. The staff gives BAD SERVICE, they laugh at you whilst talking thinking i am a joke, its a persons money and i am disgusted at Management Joy Daries , i told her i am going to pur a bad review on hellopeter and she confirmed "" go everybody want to put bad reviews on hellopeter. Making this platform a joke.. I am requesting my full refund back. For your reference, this ticket id is #29159. I have never come across a company who mention you may terminate within 7 days and still take you money...!!!!!!!!!... Who does this. How many other people are you robbing. I want my refind back by tonight