PM
Phano M

1 reviews | Active since Feb 2020

15 Jan 2021, 17:02

Disappointed is an understament!!

I have MCS/MBD accounts that I paid off more than a year ago. I spent the whole of last year trying to get my information updated. I failed numerous times till I reached out to Ombuds and still all the information is still there yet they had intervened. Now I don't know ho to go to from here. My life is stuck!!!!!

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Replies (3)
Credit Ombudsman
Credit Ombudsman's reply15 Jan 2021, 17:15
Official
Good Day Phano ,

Unfortunately with the information provided in your contact details etc, you do not appear on our client records.

Should you however need our assistance, kindly contact our offices.

We will happily be of help.

Regards
Credit Matters Team

PM
Phano M's update15 Jan 2021, 17:17
Reviewer Update
Sorry Tha was meant for credit ombudsman
Credit Ombudsman
Credit Ombudsman's reply15 Jan 2021, 17:22
Official
Good Day Phano,

We understand that these mistakes do occur.
Thank you for bringing this to our attention.

Regards
Credit Matters Team