CN
Clara N

1 reviews | Active since Jul 2012

19 Nov 2019, 11:09

********* CONDUCT prevails at Credit Matters

Credit Matters still calls about debt review even though I am still waiting for Mariam Martin to 'supposedly' investigate my complain about the company's ********* behaviour after their claim that I have given them consent to run a credit check with compuscan. I have sent her the copies of the SMS and emails, she doesnt even bother to reply. The call centre agent who called me this morning tried to profusely apologise on Mariam's or Credit Matters' behalf, and when I mentioned considering reporting them to the NCR, she dropped the call, what a nuisance. In this day and age where ********** rule, the conduct by Credit Matters cannot be justified.

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Replies (1)
Credit Matters
Credit Matters's reply26 Jun 2020, 15:42
Official
Good Day Clara,

We are glad to conclude that your concerns have been attended to.

Credit Matters Team