TX
Thash X

1 reviews | Active since Mar 2016

12 May 2021, 08:56

My withdrawal letter please

Good Day,

Can you please provide me with the withdrawal letter. I am not sure why you are refusing as we are both not benefitting from this.

This debt review dates back to 2014 and I see you lodged it again in 2018 without my consent.

I only made 2 or 3 payments in 2014 and stopped. It didn't work out then because you were taking money from me but my accounts were not getting paid.

0
Replies (3)
Credit Matters
Credit Matters's reply12 May 2021, 09:14
Official
Good Day, Miss Lorraine,

Kindly note that the relevant 17.W is available and will be resent via your email address on record.

We do not find any request from your side on record with our offices.

In future please contact our offices directly for such documents or information on your profile.

Regards
Credit Matters Team
TX
Thash X's update12 May 2021, 09:21
Reviewer Update
I have contacted credit matters in 2018 and the consultant, who was very rude by the way, told me that I am not going to get the withdrawal letter.

Again this year 2021, I spoke to two consultants and they both promised to investigate the matter and provide feedback.
I am still waiting.
Credit Matters
Credit Matters's reply12 May 2021, 10:26
Official
Good Day, Miss Lorraine,

Thank you for your response.
Your documents have been dispatched.

Apologies for any delays and inconvenience caused.

Regards
Credit Matters Team