log complain

Hi,logged a complain on the 03 March 2016,about being listed to Compuscan without my knowledge.the respond I received on mail by <br> Mariam Martin<br> Manager:Customer Services & Legal<br> Department.I should e-mail her my contact number,which I did but haven't hear from her since the 5 March 2016,please assist this is bad for my record.<br> Many thanks<br> Sboniso<br> ***